James Scott, 乐竞体育赛事直播's Innovator-in-Residence and Lead Researcher at the MIT Real Estate Innovation Lab, reveals which real estate tech trends are here to stay
In the wake of the global pandemic, real estate technology 鈥� or proptech 鈥� emerged as an invaluable resource that has enabled many to streamline their property management operations while protecting residents, team members, and net operating income (NOI).
Our team sat down with James Scott, 乐竞体育赛事直播's Innovator-in-Residence and Lead Researcher at the , to explore which technologies are attracting the greatest interest and adoption among real estate operators. Here鈥檚 some of our conversation.
Today鈥檚 tech
Take a long term approach
According to James: 鈥淭here are certain technologies that I do feel will play a very limited role...once we get over this particular situation that is COVID.鈥� However, 鈥渢he likes of wearables, space optimization programs, robotic cleaners, thermal imaging, temperature readers, air ventilation and puri铿乧ation systems, touchless technologies, chatbots...people have seemed to be very, very interested in.鈥�
Arti铿乧ial intelligence
AI is a technology that will stand the test of time, especially as it relates to property management. Certain applications, like chatbots for scheduling showings, stepped up in a big way during the early months of the pandemic. As James explains: 鈥淭he chatbot technology within true natural language processing and voice recognition, which are aspects of AI, have really, really improved. That technology in itself for property managers is hugely helpful because ultimately, it reduces a signi铿乧ant number of tasks in their day-to-day operation.
Tomorrow's tech
Digital twin
James Scott is 鈥渁 big believer in . It's a digital replica of a physical entity...to give聽 you an up-to-the-minute exact visualization of what is taking place in your building. You can play out di铿erent scenarios if you wanted to initiate changes.鈥�
Robots that clean and protect
鈥淲e've probably seen more advancement in robotics over the last few months because of COVID than we have for a long time, speci铿乧ally robotic cleaners...That is something that I think is going to evolve very much over the next few years.鈥�
Embrace the future
James concluded our chat with a few reassuring words for those who may feel overwhelmed at the thought of implementing technology into their real estate operations:
鈥淭rying to understand the technologies that are out there can be a little bit daunting. Just have a look at what's available and embrace the idea that technology is there to help you. All of those burdensome tasks... can be automated. And then from that, you can be out there doing exactly what you want to do, the best parts of the job.鈥�
Should technology scare you? We don鈥檛 think so. The right proptech can automate the manual and mundane and free up resources to focus on the more complex, ultimately growing your business.
James said it perfectly: 鈥渢echnology is there to help you,鈥� and that鈥檚 certainly also AppFolio鈥檚 raison d鈥櫭猼re.
You can read the full interview . Let鈥檚 embrace the future, together.
Stacy Holden is the Sr. Director, Industry Principal at AppFolio, a leading provider of cloud-based business software solutions in the real estate market. Stacy has over 20 years of experience in the real estate and property management industry and is an expert on how customers can leverage technology to solve some of their greatest business challenges.